Top roles
Helpdesk / Support2 - 5 years
Systems
Hardware
Active Directory / Windows Server
Miscellaneous
ITIL
Troubleshoot
Network/Telecom
Network
Sales
Customer Service
Language
Good English
English
Good
French
Good
Dutch
Average
Work experience
Since 2020
IT Support Engineer @ Estée Lauder Project
01 January 2023 - 01 October 2023
Provided hands-on technical assistance to users, diagnosing issues and resolving hardware and software problems.
IT Support Engineer @ Axalta & Mondelez
01 January 2023 - 01 October 2023
Diagnosed and resolved technical issues involving hardware failures, software malfunctions, and network disruptions.
IT Support Engineer @ Synergy Global IT Services
01 January 2022 - 01 October 2023
Installed, configured, and maintained IT hardware and software, including printers, workstations, and network devices.
Field Engineer (IT Support) @ Freelance
01 January 2020 - 01 January 2022
Provided technical support for Laptop, PCs and peripherals in a cross-platform environment.
Education experience
Since 2018
Computer Science @ university of antwerp
01 September 2018 - 30 June 2021
Bachelor’s Degree in Computer Science.

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