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Dursun Ali Kartal

IT Support Engineer @ Estée Lauder Project
Anvers, Belgique

Dedicated IT Support Specialist with experience in hardware installation and troubleshooting, specializing in printer installations, network configurations, and customer service. Known for problem-solving skills, efficiency in managing IT systems, and a strong ability to communicate technical information to non-technical users.

Rôles occupés

Helpdesk / Support2 - 5 years

Systems

Hardware
Active Directory / Windows Server

Miscellaneous

ITIL
Troubleshoot

Network/Telecom

Network

Sales

Customer Service
Langues
Bon English
English
Bon
Français
Bon
Dutch
Moyen
Expériences professionnelles
Since 2020
IT Support Engineer @ Estée Lauder Project
01 January 2023 - 01 October 2023

Provided hands-on technical assistance to users, diagnosing issues and resolving hardware and software problems.

IT Support Engineer @ Axalta & Mondelez
01 January 2023 - 01 October 2023

Diagnosed and resolved technical issues involving hardware failures, software malfunctions, and network disruptions.

IT Support Engineer @ Synergy Global IT Services
01 January 2022 - 01 October 2023

Installed, configured, and maintained IT hardware and software, including printers, workstations, and network devices.

Field Engineer (IT Support) @ Freelance
01 January 2020 - 01 January 2022

Provided technical support for Laptop, PCs and peripherals in a cross-platform environment.

Études et diplômes
Since 2018
Computer Science @ university of antwerp
01 September 2018 - 30 June 2021

Bachelor’s Degree in Computer Science.

Connect with Dursun Ali Kartal

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Bienvenue à bord!

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