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Top roles

Service Delivery Manager2 - 5 years

Systems

Windows

Active Directory / Windows Server

Back-end

SQL

Miscellaneous

MongoDB

Cloud

ServiceNow

Microsoft Dynamics 365

M365

Language

Native Dutch

Dutch

Native

English

Good

French

Good

German

Average

Work experience

Since 2018

IT Consultant @ Dilaco

01 April 2024 -

Customer service desk 2nd lvl. Beantwoorden van vragen en oplossen van issues met betrekking tot de bedrijfsspecifieke software.

Service Support Engineer @ Fly By Wire

01 December 2022 - 31 January 2024

Installatie en configuratie pc's en laptops. N-able monitoring, Cove cloud backup, Mail assure. Opzetten en ondersteuning 3CX (on prem en cloud based).

Information Technology Officer @ EasyPost Belgium

01 November 2021 - 31 December 2022

Installatie hard- en software, aanmaken en verwijderen gebruikers (AD). Opzoekingen databases en uitvoeren updates (MSSQL, MYSQL). Nakijken code om werking apps te kennen of queries te achterhalen (C#, Python).

Customer Support Specialist @ Cgm

01 July 2020 - 30 November 2021

Ondersteunen klanten met verscheidene vragen i.v.m. bedrijfspecifieke software (1st + 2nd lvl).

Customer Service Support Manager @ EuroTracs NV

01 February 2020 - 31 March 2020

Ondersteunen klanten met verscheidene vragen i.v.m. bedrijfspecifieke software (2nd lvl).

Customer Support Engineer @ RecoMatics

01 March 2018 - 29 February 2020

Ondersteunen klanten met verscheidene vragen i.v.m. bedrijfspecifieke software (2nd lvl). Analyse logbestanden en code (C#). Aanpassingen in SQL databases.

Education experience

Since 1992

Bedrijfskunde: Toegepaste Informatica @ Hogeschool Gent

01 September 1998 - 01 July 2000

Bachelor's degree in Applied Informatics.

Menswetenschappen – Moderne Talen @ Atheneum Wispelberg

01 September 1992 - 01 July 1998

High school education with a focus on Human Sciences and Modern Languages.

Danny De Meyer