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Customer Insights Analyst @
01 February 2024 - 01 July 2024
Analyzed business processes by reviewing 50,000+ customer feedback entries to identify improvement proposals and new functional requirements.
Financial & Technical Analyst - BI & Reporting @
01 February 2020 - 31 January 2024
Served as the primary link between business (50+ clients) and the internal IT development team, ensuring clear communication and alignment.
Data Visualisation Volunteer @
01 January 2023 - 01 August 2023
Analyzed the existing manual data-handling business process and made improvement proposals to automate reporting.
Management, Strategy & Innovation Management @
01 September 2024 - 30 June 2025
Analyzed the strategic impact of disruptive digital technologies, focusing on data-driven business models and platform strategies.
Business Administration @
01 September 2019 - 31 July 2023
Executed in-depth research projects by applying advanced statistical methods and financial principles to analyze complex business problems.
