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Sameer Karim

Customer Insights Analyst @ Ibex
Anvers, Belgique

Proactive Functional Analyst with 4+ years of experience as the key link between business and IT teams. Expert in analyzing business processes and translating user needs into functional specifications for new applications. Skilled in supporting implementation, performing testing and acceptance procedures, and training end-users to ensure optimal system performance.

Rôles occupés

Business Analyst2 - 5 years

Business Intelligence

Business Intelligence
Power BI
Tableau

Back-end

SQL

Agile

Agile/Scrum

Miscellaneous

Excel
Langues
Courant English
English
Courant
Dutch
Moyen
Expériences professionnelles
Since 2023
Customer Insights Analyst @ Ibex
01 February 2024 - 01 July 2024

Analyzed business processes by reviewing 50,000+ customer feedback entries to identify improvement proposals and new functional requirements.

Financial & Technical Analyst - BI & Reporting @ Team TCP
01 February 2020 - 31 January 2024

Served as the primary link between business (50+ clients) and the internal IT development team, ensuring clear communication and alignment.

Data Visualisation Volunteer @ Aga Khan Community Health
01 January 2023 - 01 August 2023

Analyzed the existing manual data-handling business process and made improvement proposals to automate reporting.

Études et diplômes
Since 2019
Management, Strategy & Innovation Management @ Hasselt University
01 September 2024 - 30 June 2025

Analyzed the strategic impact of disruptive digital technologies, focusing on data-driven business models and platform strategies.

Business Administration @ Iqra University
01 September 2019 - 31 July 2023

Executed in-depth research projects by applying advanced statistical methods and financial principles to analyze complex business problems.

Connect with Sameer Karim

Bon retour parmi nous

Bienvenue à bord!

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