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Focus on leadership, transformation and people management in international contexts. Intensive preparation for senior management and consulting roles.
Established enterprise governance across 25+ digital projects, driving 18% improvement in SLA compliance and securing €3M annual IT budget.
Designed governance for 67+ initiatives, reduced ERP incidents by 33%.
Led 19 FTE across Brussels, Lyon & Manila, improved SLA adherence from 70% → 92%.
Facilitated process mapping workshops with 30+ stakeholders, reduced onboarding lead time by 25%.
Delivered VAT compliance project impacting 15 applications.
Deployed Global Receivables Platform (€6B) and reduced overdue debt by 20%.
Defined and implemented the European Shared Service Centre across 16 countries.
Credit control, Oracle system admin.
Billing, collections, payment handling.
Master-equivalent through 20+ years of senior leadership in ERP, transformation & international operations