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MB

Marco Bakker

Not indicated @ Executive Career Development Program
Anvers, Belgique

Senior Program & Transformation Manager with 20+ years of international experience leading enterprise-wide ERP implementations, digital transformation initiatives and Shared Service Center optimization across EMEA. Proven leadership in governance, process improvement and stakeholder management at executive level.

Rôles occupés

Project / Program Manager< 2 years

ERP

ERP

Systems

Oracle

Miscellaneous

Project Management

SAP

SAP

Cloud

Kubernetes

Agile

Lean
Langues
Maternelle Dutch
Dutch
Maternelle
English
Courant
Français
Moyen
Expériences professionnelles
Since 1993
Not indicated @ Executive Career Development Program
01 January 2025 -

Focus on leadership, transformation and people management in international contexts. Intensive preparation for senior management and consulting roles.

Senior Project Manager Digital & IT @ Kuwait Petroleum (Belgium) N.V. - Q8Oils (HQ)
01 September 2022 - 31 December 2024

Established enterprise governance across 25+ digital projects, driving 18% improvement in SLA compliance and securing €3M annual IT budget.

Continuous Improvement Manager @ BKM-Orange (HQ)
01 March 2019 - 01 September 2022

Designed governance for 67+ initiatives, reduced ERP incidents by 33%.

Senior Program Manager Operations @ Chevin Fleet Solutions (EMEA HQ)
01 March 2016 - 28 February 2019

Led 19 FTE across Brussels, Lyon & Manila, improved SLA adherence from 70% → 92%.

Continuous Improvement Project Manager @ DHL Supply Chain (Global Service Logistics HQ)
01 June 2012 - 28 February 2015

Facilitated process mapping workshops with 30+ stakeholders, reduced onboarding lead time by 25%.

ICT Project Manager @ Belgian Post – bpost (HQ)
01 December 2010 - 01 June 2012

Delivered VAT compliance project impacting 15 applications.

Senior Process Consultant Europe @ Deutsche Post DHL
01 May 2003 - 31 December 2009

Deployed Global Receivables Platform (€6B) and reduced overdue debt by 20%.

Finance Business Applications Analyst / Project Consultant @ DHL Europe HQ
01 December 1998 - 01 May 2003

Defined and implemented the European Shared Service Centre across 16 countries.

Customer Accounting Clerk @ DHL Belgium
01 December 1995 - 01 December 1998

Credit control, Oracle system admin.

Finance & Administration Clerk @ AT&T GIS Overseas Trade Corporation
01 May 1993 - 01 November 1995

Billing, collections, payment handling.

Études et diplômes
Since 1992
Office & Communication Management @ Leuven
01 January 1992 - 31 December 1992

Master-equivalent through 20+ years of senior leadership in ERP, transformation & international operations

Connect with Marco Bakker

Bon retour parmi nous

Bienvenue à bord!

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