Omar Asfour

System and IT Engineer @ Proximus

Brussels, Belgium

System and IT Engineer with more than 7 years of experience maintaining and optimizing critical infrastructure across multinational ERP environments. My passion lies in ensuring uptime, resolving incidents, supporting quickly, and implementing proactive improvements that keep systems running flawlessly. Planning and executing various recovery strategies in mainframe implementation projects as Production and Go-Live.

Top roles

Helpdesk / Support< 2 years

Incident & Problem Manager2 - 5 years

Back-end

SQL

C++

Java

Systems

Active Directory / Windows Server

SCCM / MS Configuration Manager

Miscellaneous

ITIL

Language

Native English

English

Native

French

Native

Arabic

Native

Dutch

Average

Work experience

Since 2014

System and IT Engineer @ Proximus

01 January 2023 -

Lead system support engineering team while managing end-to-end infrastructure including Azure, servers, SCCM, Active Directory, and Office 365.

Systems and Applications Engineer @ GHX Europe

01 July 2019 - 31 December 2022

Managed incident calls and monitored core systems and transactional flows for internal use and customers.

IT and System Support @ Hotel Belvue

01 September 2016 - 30 September 2018

Gathered hotel requirements and recommended improvements to increase system performance and uptime.

Electrical/Electronic Assistant Engineer @ Hassan Khalil Engineer

01 January 2014 - 31 December 2014

Created standardized motor control panel standards and supported plant’s process control systems.

Education experience

Since 2009

Routing and Switching Essentials @ Formations – EVOLIRIS

01 October 2018 - 01 June 2019

CISCO Routing and Switching Essentials course.

CISCO CCNA: Routing and Switching @ Formations – EVOLIRIS

01 November 2013 - 01 March 2015

4 certificates of CISCO CCNA focusing on Routing and Switching including topics in Network Basics, Scaling Networks, Connecting Networks and IPV6.

Computer and Communication Engineering @ Hariri Canadian University, El-Meshref, Mount LEBANON

01 June 2009 - 01 June 2013

Bachelor of Science in Computer and Communication Engineering (Belgian equivalence related obtained).

Omar Asfour

Top roles

Back-end

Systems

Miscellaneous

Welcome back

Welcome on board!