Top functies
Helpdesk / Support< 2 years
Incident & Problem Manager2 - 5 years
Back-end
SQL
C++
Java
Systems
Active Directory / Windows Server
SCCM / MS Configuration Manager
Miscellaneous
ITIL
Taal
Moedertaal English
English
Moedertaal
French
Moedertaal
Arabic
Moedertaal
Dutch
Gemiddeld
Werkervaring
Since 2014
System and IT Engineer @ Proximus
01 January 2023 -
Lead system support engineering team while managing end-to-end infrastructure including Azure, servers, SCCM, Active Directory, and Office 365.
Systems and Applications Engineer @ GHX Europe
01 July 2019 - 31 December 2022
Managed incident calls and monitored core systems and transactional flows for internal use and customers.
IT and System Support @ Hotel Belvue
01 September 2016 - 30 September 2018
Gathered hotel requirements and recommended improvements to increase system performance and uptime.
Electrical/Electronic Assistant Engineer @ Hassan Khalil Engineer
01 January 2014 - 31 December 2014
Created standardized motor control panel standards and supported plant’s process control systems.
Opleiding
Since 2009
Routing and Switching Essentials @ Formations – EVOLIRIS
01 October 2018 - 01 June 2019
CISCO Routing and Switching Essentials course.
CISCO CCNA: Routing and Switching @ Formations – EVOLIRIS
01 November 2013 - 01 March 2015
4 certificates of CISCO CCNA focusing on Routing and Switching including topics in Network Basics, Scaling Networks, Connecting Networks and IPV6.
Computer and Communication Engineering @ Hariri Canadian University, El-Meshref, Mount LEBANON
01 June 2009 - 01 June 2013
Bachelor of Science in Computer and Communication Engineering (Belgian equivalence related obtained).
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