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Miscellaneous
• Support engineer. Solving problems as Second Line Support. This ranges from helping small things such as replacing a defective mouse, to patching ports.
• Technical support for all users, both internal and external, on the desk or technicians on the road.
• Installation and migration from Windows 7 to Windows 10.
Project Provincie Zuid-Holland. Frontend in Angular en backend in BettyBlocks
Generated TIK-Cards for employees. Spread the workload of employees. Communication with the team leader coordinator (TLC). Distribution of the work for my colleagues
• On call support 24 hours / 7 days every three months.
• Resolve the problems of the users creating new accounts in Active Directory, AS400.
• Creation of a new mail inbox, rooms, delete of the mailboxes, etc.
• Scalation of the incidents to upper levels after discard of possible solutions
• SLA to solve incidents, creation of problems for other levels.
Specialty in geomatics. Where the phenomena in geographic space are framed and contextualized, to support the generation and application of knowledge from a territorial vision that contributes to solve the problems and needs that society demands.
Remote Sensing and Geographic Information Systems Course.
The structure of the syllabus for this course is based on the syllabus developed under the auspices of the United Nations Office (UNO) for Outer Space Affairs for the Regional Centers for Space Science and Technology Education.
Diploma computing with speciality in Intelligent Systems