Rôles occupés
Systems
Miscellaneous
Network/Telecom
Delivered technical support for workstations, networks, and systems
Installed and configured end-user devices (clients, laptops, printers, phones). Deployed SCO (NCR) and payment terminals (Atos Worldline). Managed mobile devices (Android, iOS, Windows). Resolved incident tickets and maintained technical documentation.

Adjustment and quality control of automated equipment to ensure optimal performance.
Creation, analysis, and configuration using IRIS Power Scan 11 (IRIS). End-user assistance, creation of manuals, and delivery of training sessions.
Advanced training in systems and network engineering preparing for modern IT infrastructure challenges.
Professional training targeted at system administration with a focus on virtualization technologies.
IT Technician program focused on providing foundational knowledge in IT.