Guilhem Rotschi

I'm proficient in Level 1 to 3 user support, network, and systems administration (firewall, switches, servers), Office 365 management (Exchange, SharePoint, Azure AD). Customer service orientated with strong problem-solving, multitasking and communication skills, I know how to be patient with all customers. I can handle server monitoring, backup management, and IT equipment installation. I also have skills in workstation repair, after-sales service management, and technical documentation writing.