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SD

Stijn De Ketelaere

Customer Success Lead @ SymphonyAI
Flandre-Orientale, Belgique

Freelance AI Program Manager, with a strong background in software development, data, digital transformation and AI-driven solutions. Technically skilled specialist who evolved from software development into leading complex, customer-focused integration projects.

Rôles occupés

Développeur / Programmeur5 - 10 years
Software Administrator> 10 years
Application/Solution Architect2 - 5 years

Back-end

SQL
C#

ETL Datawarehouse

ETL / Datawarehouse
DataStage

Cloud

Azure

Business Intelligence

Business Intelligence
Langues
Maternelle Dutch
Dutch
Maternelle
English
Courant
Français
Bon
German
Moyen
Italian
Moyen
Expériences professionnelles
Since 2001
Customer Success Lead @ SymphonyAI
01 January 2016 - 31 December 2025

Led and developed the Customer Success and Professional Services Teams (5 FTEs). Over time we grew the customer base to 30+ customers.

Customer Success Manager @ SymphonyAI
01 January 2020 - 31 December 2022

Successfully translated technical possibilities into clear business value for both technical and C-level stakeholders during pre-sales projects.

Program Manager @ Proceedix
01 January 2016 - 31 December 2020

Managed and scaled the development & QA team from 5 to 20 FTEs (internal & external), implementing Agile methodologies that improved project delivery.

Senior software engineer @ Chili Publish
01 January 2014 - 31 December 2016

Developed complex software components for the graphic industry with a specific focus on automating QA processes and test scenarios.

Senior software engineer @ PwC
01 January 2005 - 31 December 2014

Was a core developer for Equazion, a key data analysis and BI solution, from its initial concepts through to its integration.

Senior software engineer @ Honeywell
01 January 2001 - 31 December 2005

Developed and integrated industrial software for access control and security systems.

Études et diplômes
Since 1992
Applied Informatics @ Hogent
01 January 1998 - 01 January 2001
Accounting-Informatics @ Sint-Hendriks Deinze
01 January 1992 - 01 January 1998
Connect with Stijn De Ketelaere

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Bienvenue à bord!

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