Rôles occupés
Helpdesk / Support5 - 10 years
System Engineer / Administrator2 - 5 years
Back-end
SQL
PowerShell
Systems
VMware
Windows Server
Cloud
Azure
Network/Telecom
Firewall
Langues
Courant English
English
Courant
Dutch
Courant
Français
Bon
Expériences professionnelles
Since 2011
Customer Success Manager @ ATA IT
01 March 2021 -
Conduct onsite visits, foster client relationships, deliver training sessions, and provide multilevel support including expertise in network setup and infrastructure management.
Support Engineer @ First-It
01 August 2019 - 28 February 2021
Executed an optimization and automation project enhancing workflows and provided first/second line support.
Service Desk Engineer @ Cheops
01 October 2018 - 31 July 2019
Provided first line support, executed Active Directory changes, and optimized workplace setups.
Technical Support Engineer @ Proximus
01 August 2011 - 30 September 2018
Progressed from Installation Technician to Corporate Support managing workload and troubleshoots for enterprise customers.
Études et diplômes
Since 2011
Applied ICT @ SINT-ALOISIUS-MORTSEL
01 January 2011 - 31 December 2011
Diploma in Applied ICT.
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