Rôles occupés
Front-end
JavaScript
CSS
HTML 5
Back-end
PHP
Python
Cloud
Azure
Traffic Controller @
01 August 2025 - 28 February 2026
Managing trains traffic systems.
Digital Support Agent @
01 May 2021 - 31 August 2025
Daily monitoring of different systems to detect software failures and report different sales statistics.
Technical Support Agent @
01 February 2020 - 30 June 2020
Answering customers requests to resolve technical problems.
Technical Support Agent @
01 May 2018 - 29 February 2020
Reception and treatment of phone calls for technical support.
Customer service B2C @
01 January 2015 - 28 February 2018
Customer service management including inbound and outbound calls.
customer service @
01 January 2009 - 31 December 2015
Inbound and outbound customer service and technical helpdesk management.
SQL @
01 January 2025 - 31 December 2025
Training focused on SQL, including Looping and SSIS.
HTML5, CSS, PHP, JavaScript, Python @
01 January 2020 - 31 December 2020
Introductory training to various web programming languages.
Tourism Product Development @
01 January 2009 - 31 December 2009
BTS in Tourism Product Development.
Technical Bachelor @
01 January 2006 - 31 December 2006
Technical Bachelor degree.