Lotfi El Ouaamari

Provided end-user support for over 100 clients, managing a wide range of technical issues across diverse infrastructures with full administrative access. Diagnosed and resolved hardware, software, and network problems, ensuring minimal downtime and high customer satisfaction.

Led testing efforts across multiple firmware and software projects for printer devices, focusing on troubleshooting complex issues and ensuring product stability and performance.

Led the successful migration of client user data into a centralized database.

Associate’s degree (Highest honor) – System and Network administration

A2 - Informatica