Top functies
Back-end
SQL
CRM
Salesforce
Modeling Languages
BPM / BPMN
Business Intelligence
QlikView / Qlik Sense
Systems
Microsoft 365 / Office 365
Sales
Customer Service
Voice Business Analyst @
01 January 2015 - 31 December 2024
Voice Commercial Analysis – Voice Trading - Profit Optimization, Swaps Management & follow up, Voice Traffic Routing, Commercial Guidance to the Sales Teams, Reporting & Dashboard Issuing.
Compliance Analyst @
01 January 2011 - 31 December 2014
Due Diligence – KYC processing (Know Your Customer), AML, CFT & OFAC (Anti Money Laundering & CFT), New Accounts On-boarding, On-boarding Processes Innovation, Risk Assessment of Processes Automation.
Settlement Analyst @
01 January 2006 - 31 December 2011
Settlement – Transactions Analysis & Securities Settlement: DVP, DVF, RVP, RVP, STIF, Reporting.
Sales Representative @
01 January 2005 - 31 December 2006
Brand Development & Customer Relationship Management: Marketing – Prospecting within Business to Business - Conditions and Pricing Setting/Negotiations/Promotions/Selling Guidance.
Corporate Management & HR @
01 January 2001 - 01 January 2004
Bachelor’s degree in Corporate Management & HR