Top functies
Systems
Windows
Microsoft 365 / Office 365
Hardware
Active Directory / Windows Server
SCCM / MS Configuration Manager
Miscellaneous
Technical Support
Excel
SAP
SAP
IAM Agent / Support engineer @
01 April 2021 - Present
Basic First-Line IT Training @
01 January 2021 -
Training in software, hardware, and network troubleshooting.
IT Helpdesk Training @
01 September 2020 - 31 March 2021
In-depth training for System & Network Administrator roles.
Administration @
01 September 2017 - 30 June 2019
Internship focusing on SAP and customer service.